Cancellation: Customers may cancel their subscription or service at any time by contacting our customer support team via email or phone. Please note that cancellation requests must be made before the next billing cycle to avoid being charged for the subsequent period.
Refunds: We offer a refund policy for eligible cancellations within 2 days of the initial purchase. To qualify for a refund, customers must provide a valid reason for the cancellation and meet any specified criteria outlined in our refund policy. Refunds will be processed within 7 business days after approval.
Non-Refundable Items: Certain products, services, or digital goods may be non-refundable unless otherwise specified. These items will be clearly marked as non-refundable at the time of purchase.
Pro-rated Refunds: In some cases, if a customer cancels a subscription or service in the middle of a billing cycle, a pro-rated refund may be provided for the unused portion of the service.
Disputes: Any disputes regarding cancellations or refunds will be handled on a case-by-case basis. Our customer support team will work with customers to resolve any issues or concerns in a fair and reasonable manner.
If you have any questions or concerns about this Terms of Service, please contact us at [email protected].